Welcoming The Age of UGC and Participatory Media
Sep 15th, 2009 by Brett Greene
We have definitely hit the age of participatory media. Old mass media is very sick and broadcast methods of interruption marketing have gone from annoying to impotent, but I don’t agree with the idea that mass media will die. It will be re-engineered like all industries must in this time of change.
According to the loud mouths in the media, the birth of TV was supposed to kill radio. Then cable TV was supposed to kill standard TV. Then VCR home recording was supposed to kill visits to movie theaters. Now the internet and video games are supposed to kill TV. It’s just more ‘look, the sky is falling’ hoo-hah. (And any opportunity to use the word ‘hoo-hah’ is one I’ll take because it’s fun to say.)
Even newspapers will never die. The industries of the past are crumbling and newspaper subscriptions will continue declining, but they’ll always be around in some fashion.
That said, the era of participatory media is in full force. It was a babe when blogs and YouTube hit the scene, but now it’s how young people get most of their news.
As generation Y is poised to dominate the population in a few years, all communication and business marketing methods are shifting to two-way or multi-channel platforms like blogs and Twitter. Gone are the days where advertisers could win the day by shouting unwanted messages to an unsuspecting public or when you had to wait until TV told you what was happening in your world.
I’s all about community, transparency, trust agents, authenticity and tribes. Although, for now the signal to noise ratio is still way off as old school people and companies still try to use new multi-channel platforms to broadcast obnoxious marketing messages no one wants without being genuine contributors to conversations people are looking to have. If they aren’t helping, they’re hurting. But they’ll learn, or they’ll die.
On another note, you probably remember the famous “Wassup” superbowl commercial in 2000. What you may not know is that is was originally a short film done by a college student and then Budweiser hired him to remake it into a commercial with beer.
Watch the original ad below and the follow up to it in 2008 with the same actors. Note how this user generated content (UGC) powerfully conveys information about how the world changed in eight years. Then think about how much information you’ve learned in the last week or month from UGC videos, blog posts, Twitter tweets and other sources. It’s a brave new world.

media will always develop following the latest technology, because technology will always exploited by media, like Reuters