Why Does The Social Web Matter to You? – Part One

Source: Bilal Al-badry's Blog

Photo source: Bilal Al-badry’s blog

The main conversations around social media are misguided by debating the usefulness of the tools based on people with limited knowledge misusing them.  Like all human communication, some of what people use the tools for will be nonsense and some will be valuable.

How people individually use social networking tools is the issue, but the focus is usually on whether the tools are worthwhile.  Don’t blame revolutionary tools for how dumb people misuse them.

The quality of the questions you ask and the quality of the conversations you participate in will dramatically affect the quality of your life. That said, the main questions around social media are the wrong ones.  Here are some examples:

“Why should I care about someone posting that they went to the bathroom on Twitter?”

“How can anything meaningful be written in 140 characters?”

“Who has time for that social media stuff?  I”m too busy for that.”

Our old filters of perception and lack of understanding about the bigger picture of what’s happening is misleading a lot of people.  Beyond that, I’ve found that if you aren’t educated on how social media tools and niche communities help your life, you probably won’t ‘get it’ when you experiment with it.

After not ‘getting’ Twitter for almost a year, I asked a friend who was building her business with it to show me the value because I knew I was missing something.  Just having someone tell me about Tweetdeck, hashtags, retweets, direct messages and explain how she used the tool made me ‘get it’ when I started to use it.

Most people over 25 don’t realize how personal branding, social web technology, smart phone technology and niche communities are evolving personal & business communications – which is how you build, manage and operate your personal and business lives.  We are fundamentally changing how we connect, communicate and collaborate.

The impact of this change is like the original impact of radio and TV when they were invented.  The level of usefulness of Twitter & Facebook is the wrong conversation.  That’s the micro conversation and it confuses people who aren’t educated on how these platforms can add value to them personally.

This is like trying to explain the value of personal computing to people in 1980 when they said, “but my typewriter has always worked fine.” (Can those people imagine life without a personal computer or the internet today?) Or explaining what a car could do to people in 1910 who said, “but I have a horse.”  It isn’t easy to understand for non-users until well after the technology moves from early adopters to the mainstream.

A lot of your friends probably don’t use Twitter today. They also probably didn’t use email in 1994, but they do every day now.  …and they might not in 5 or 10 years as it becomes antiquated technology. Twitter, Facebook and other social networking technology will be fused into an entire socialized internet along with many other technologies people do and don’t use yet.

The bigger conversation is the one to be having.  The one that acknowledges that tribes, niche trust communities, technologies like Google Wave and Google Sidewiki, old business systems failing, how Generation Y (which will be the dominant U.S. population as of 2010) operates & much more are the leading indicators that tell us what’s coming next.

What you now do on Facebook you’ll be doing on every website & it will all connect in ways you can’t fathom.  If no one has explained this & you don’t use the power of Twitter & Twitter search in your current relationships you can’t understand this.  In five to ten years everyone will get it because, like people under 25 today, it will be the water we all swim in.

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  • http://converge.baderrutter.com/ Colleen Grams

    I had a similar conversation with someone today. Nice post.

    It seems everyone is searching for the next application. “What’s going to be the next Twitter?” Instead, they should look past the application level and embrace the next evolution of communication. Google Wave could be the first step in helping people move in that direction. Communicating in collaborative streams rather than disengaging e-mails. Can’t wait to see how the world embraces it!

  • http://intensedebate.com/people/brettgreene brettgreene

    Thanks Colleen. Yes, the bigger picture is that niche communities will be driving commerce. General communities like Twitter and Facebook are connecting tribes that are forming trust communities. Those conversations and connections are revolutionizing what we create together.

  • http://socialmediarockstar.com Brett Borders

    I agree that creating online content is more worthwhile and engaging than surfing content or watching TV.

  • http://intensedebate.com/people/ShellyKramer ShellyKramer

    Terrific post, Brett. I used a similar analogy re fax machines and computers and email at a presentation the other day and people really seemed to understand when you put things in those terms. And, having lived through the advent of all those technologies myself, it was easy for them to see that I got it.

  • http://intensedebate.com/people/brettgreene brettgreene

    Shelly and Brett, thanks for your comments. I read both of your blogs and Twitter streams and appreciate your comments. Thanks for the great content you both churn out. :)

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