Archive for the ‘Social Media’ Category

Capture and Share Video Moments: A Review of BlipSnips

Have you ever received a video link from a friend that was for a long video? Wouldn’t it have been cool if they could have tagged the people in the video? And it would have been even better if they tagged the moment 3 minutes and 42 seconds into the video where your friend Alicia ...Read more.

Your Life Flashes Before You via @Pummelvision

You may ask yourself: well… how did I get here? You may ask yourself, where is that large automobile? You may tell yourself this is not my beautiful house! You may tell yourself this is not my beautiful wife! ..or is it? There’s one way to tell now. Go to Pummelvision.  They’ll turn your Facebook, ...Read more.

The Secret Sauce in Your Social Media Marketing Strategy

Last week I laid out the Top Five Elements to Your Social Media Marketing Strategy.  As important as it is to utilize all of those elements, their reach is limited without the secret sauce we’ll look at today.  This secret sauce is not only a crucial ingredient to your social media marketing efforts, it’s so ...Read more.

The Top Five Essentials For Your Social Media Strategy

Many people and companies open social media accounts and think that simply broadcasting comments about what they’re doing or what’s great about their company means that they’re participating in the social web.  Fundamentally, this is participating, but it’s far from effective engagement.  If you care enough to invest time and money into having an active ...Read more.

How the Google / Facebook War Affects You

Do you remember life before fax machines, email and searching online? Do you remember making an appointment to see your doctor to get an opinion without being able to Google professional and everyday opinions on your computer first? It’s like a movie you watched years ago with a plot that’s vaguely familiar but has no ...Read more.

How Social Media Influences Customer Service

Before you read the full story, I want to start with the fact that Vonage gave me great customer service, but getting there was an unnecessary adventure. Back in August of 2009 I signed up for a Vonage phone line when AT&T dumped their VOIP service in Colorado. I was happy with AT&T Callvantage for ...Read more.

Why You Should Care About Social CRM

Whether you have heard about social CRM or not, you need to understand it if you own a business that has customers.  Even if you’re not ready to use social CRM, the fact that business is becoming more social each day tells you that social CRM is probably in your future. Traditional CRM (Customer Relationship ...Read more.

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