Posts Tagged ‘at&t’

How Social Media Influences Customer Service

Posted by Brett Greene | Filed under Social Media | Nov 13, 2010 | Tags: @vonage_voice, at&t, business, Corporations, customer feedback, customer service, phone service, telecom companies, twitter, voip, vonage | 6 Comments

Before you read the full story, I want to start with the fact that Vonage gave me great customer service, but getting there was an unnecessary adventure. Back in August of 2009 I signed up for a Vonage phone line when AT&T dumped their VOIP service in Colorado. I was happy with AT&T Callvantage for ...Read more.

AT&T is to iPhone What Ice Cream Trucks With No Air Conditioning are to Delivery in the Sahara Desert

Posted by Brett Greene | Filed under Consumerism, Influence, Marketing | Sep 9, 2010 | Tags: at&t, AT&T Facebook page, cell phone, cell phone service, data plans, facebook page | 3 Comments

AT&T sent a letter to customers yesterday that has lit the AT&T Facebook page up with hate mail. Lets start with the idiocy of AT&T talking at their customers about what they plan to do while ignoring the 3 year tsunami of complaints that we have lodged at them. We can end with the fact ...Read more.

Please Kill The AT&T iPhone Monopoly

Posted by Brett Greene | Filed under Consumerism, Influence | Sep 11, 2009 | Tags: at&t, bad cell service, cell phone, customer service, iPhone, monopoly, telco, telecoms, verizon | 19 Comments

I don’t want to hate my AT&T cell phone service and the iPhone monopoly, but I do. To be fair, I know people on the East Coast who love AT&T and can’t stand Verizon. But in Colorado, Verizon service is awesome and AT&T is way below par. I’m talking about constant dropped calls, conversations that ...Read more.